Privacy Policy
The Recovery Room ("we," "us," or "our") is committed to protecting the privacy of our website visitors. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data. By using our website, you agree to the terms of this Privacy Policy.
Information We CollectPersonal InformationWe may collect the following types of personal information when you visit our website, contact us, or use our services:
Information We CollectPersonal InformationWe may collect the following types of personal information when you visit our website, contact us, or use our services:
- Contact Information: Name, email address, phone number, and mailing address.
- Health Information: Details you provide related to appointments, consultations, or inquiries about our services.
- Payment Information: Billing address, credit card details, and other financial information for processing payments.
- Technical Information: IP address, browser type, operating system, and other details collected through cookies and similar technologies.
- Usage Data: Pages visited, time spent on the site, and click-through rates.
- Aggregated Data: Statistical data that helps us understand how our website is used.
- Service Delivery: To provide and manage our services, including appointment scheduling, consultations, and payment processing.
- Communication: To respond to your inquiries, send appointment reminders, and provide updates about our services.
- Improvement: To enhance our website, develop new services, and improve user experience based on usage patterns and feedback.
- Compliance: To comply with legal and regulatory requirements and to protect our rights and the rights of our users.
Data Storage + Protection
Storage
Your personal information is stored securely on our servers and protected by industry-standard security measures. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
ProtectionWe implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure data storage protocols. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Your personal information is stored securely on our servers and protected by industry-standard security measures. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
ProtectionWe implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and secure data storage protocols. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep this information confidential.
- Legal Obligations: We may disclose your information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owners.
Cookies + Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our site may not function properly.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you disable cookies, some features of our site may not function properly.
Reader Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal restrictions.
- Objection: You can object to the processing of your personal information under certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Terms of Use
By accessing or using our Site, you agree to comply with and be bound by these Terms of Use (the "Terms"). If you do not agree to these Terms, please do not use our Site. These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any disputes arising out of or related to these Terms or the Site shall be resolved in the courts of the Commonwealth of Massachusetts.
Disclaimers
Medical and Sports Medicine Disclaimer
While our facility provides expert sports medicine and athletic training services, the information provided on this Site should not be used as a substitute for professional consultation, diagnosis, or treatment. The exercises, training regimens, and health tips shared on the Site are general guidelines and may not be suitable for everyone. Individuals should consult with their physician, qualified healthcare provider or a certified athletic trainer with any questions you may have regarding a medical condition and before starting any new exercise program or using any information from this Site to ensure it is appropriate for their specific needs and conditions. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
Liability Disclaimer
While we strive to provide accurate and up-to-date information, The Recovery Room makes no warranties or representations about the accuracy, completeness, or suitability of the information contained on this Site. Your use of the Site is at your own risk. We are not liable for any damages arising from your use of the Site or reliance on any information provided on the Site.
While our facility provides expert sports medicine and athletic training services, the information provided on this Site should not be used as a substitute for professional consultation, diagnosis, or treatment. The exercises, training regimens, and health tips shared on the Site are general guidelines and may not be suitable for everyone. Individuals should consult with their physician, qualified healthcare provider or a certified athletic trainer with any questions you may have regarding a medical condition and before starting any new exercise program or using any information from this Site to ensure it is appropriate for their specific needs and conditions. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.
Liability Disclaimer
While we strive to provide accurate and up-to-date information, The Recovery Room makes no warranties or representations about the accuracy, completeness, or suitability of the information contained on this Site. Your use of the Site is at your own risk. We are not liable for any damages arising from your use of the Site or reliance on any information provided on the Site.
User Submissions
By submitting any content (e.g., comments, feedback, or other materials) to the Site, you grant The Recovery Room a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Intellectual Property Rights Ownership
All content on this Site, including text, graphics, logos, images, and software, is the property of The Recovery Room or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content on the Site without our express written permission.
Payments + Refund Policy
Products
If you purchase products from our Site, we will accept returns and issue refunds for defective or damaged products within 30 days of purchase. Products must be returned in their original condition. Please contact us at [email protected] or by phone call to initiate a return.
Payment Policy
All payments for services rendered by The Recovery Room are due at the time of service unless prior arrangements have been made. We accept various forms of payment, including credit cards, debit cards, and other payment methods as indicated on our Site.
Late Payments
Failure to make timely payments may result in the suspension or termination of services. We reserve the right to charge interest on overdue accounts as permitted by applicable law.
Refund Policy
Services Refunds for services rendered are generally not provided. If you believe you are entitled to a refund due to an error or unsatisfactory service, please contact us by email at [email protected] or by phone at (413)822-7882 to discuss your situation. Refunds will be issued at the discretion of The Recovery Room.
If you purchase products from our Site, we will accept returns and issue refunds for defective or damaged products within 30 days of purchase. Products must be returned in their original condition. Please contact us at [email protected] or by phone call to initiate a return.
Payment Policy
All payments for services rendered by The Recovery Room are due at the time of service unless prior arrangements have been made. We accept various forms of payment, including credit cards, debit cards, and other payment methods as indicated on our Site.
Late Payments
Failure to make timely payments may result in the suspension or termination of services. We reserve the right to charge interest on overdue accounts as permitted by applicable law.
Refund Policy
Services Refunds for services rendered are generally not provided. If you believe you are entitled to a refund due to an error or unsatisfactory service, please contact us by email at [email protected] or by phone at (413)822-7882 to discuss your situation. Refunds will be issued at the discretion of The Recovery Room.
Prohibited Uses
You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms, including but not limited to:
- Engaging in any activity that interferes with or disrupts the Site.
- Attempting to gain unauthorized access to any portion of the Site.
- Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
- Uploading or transmitting any material that contains viruses or any other harmful computer code.
Changes To the Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.
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locationTHE RECOVERY ROOM
32 Bank Row Pittsfield, MA 01201 hoursSports Medicine
Monday - Friday | 8 am - 5 pm Curated Wellness Experience Friday | 5 pm - 9 pm Saturday + Sunday | 11 am - 7 pm |
contactFAQsterms + conditions |